Problem:
VXDIAG VCX DoIP VX Manager keeps showing this error: “VX Manager has an internal error and the program has exited”.
Uninstall vx manager and reinstall it again, still the same error.
How to fix it?
Solution:
vxdiagshop.com engineer did a Teamviewer check and found that his computer has been infected by a virus.
Have to change operating system or use another laptop.
Problem:
When running 2023.12 xentry software for VXDIAG VCX SE Benz scanner, it reported an error ‘No Access Authorization Code’.
How to fix it?
Solution:
1. Run the “FIX” program on the desktop and open Xentry offline (car) software.
2. If not working, disable security boot in BIOS setting same as 2024 xentry versions. Then try again.
www.vxdiagshop.com
Customer problem:
Bought 2 VXDIAG VCX SE Benz unit. One connects with the laptop well and vx manager detected the device. Another one was not detected by vx manager and the communication lights did not turn on. Any solution?
Solution:
You have to insert USB cable to the VCX SE unit very tightly. If fully insert the cable into VCX SE unit, the communication light till not turn on, there is something wrong with the device. It may need a factory repair.
www.vxdiagshop.com
Problem:
Hooked up a VXDIAG VCX SE JLR scanner on a Jaguar F-pace 2018. Pathfinder software will read the fault codes on the PCM module, but it cannot display live data or actuator information.
Possible reason:
JLR Pathfinder HDD is cracked offline software. It cannot download the CCF/XML files from the DSFM server due to recent modifications in JLR’s cloud security settings.
Now the DFMS server is no longer accessible, so cannot do CCF upload.
Use OEM DoIP VCI with official account or other 3rd party tools (JLR Pluto etc).
Problem:
When starts VXDIAG 2TB software hard drive, it displays in Chinese. How can I change the English system?
Solution:
Set your system language to English as
follows:
Right click and hit Display settings.
Go to Time & Language.
In Region, select your region and current format: English
In Language, choose Language.
Save setting.
Then go to Control Panel-> Clock and Region
Go to Administrative->Copy settings
Tick both “Welcocome screen and system accounts” and “New user account”. Click on OK to save setting.
Select Change system locale. Select current system locale as English, save setting.
The system locale has been changed.
Restart computer.
Then you can see the VXDIAG 2TB HDD/SSD boot screen is displayed in English.
https://www.vxdiagshop.com/service/change-vxdiag-2tb-hdd-boot-language-to-english.html