Customer problem:
Bought 2 VXDIAG VCX SE Benz unit. One connects with the laptop well and vx manager detected the device. Another one was not detected by vx manager and the communication lights did not turn on. Any solution?
Solution:
You have to insert USB cable to the VCX SE unit very tightly. If fully insert the cable into VCX SE unit, the communication light till not turn on, there is something wrong with the device. It may need a factory repair.
www.vxdiagshop.com
Problem:
Hooked up a VXDIAG VCX SE JLR scanner on a Jaguar F-pace 2018. Pathfinder software will read the fault codes on the PCM module, but it cannot display live data or actuator information.
Possible reason:
JLR Pathfinder HDD is cracked offline software. It cannot download the CCF/XML files from the DSFM server due to recent modifications in JLR’s cloud security settings.
Now the DFMS server is no longer accessible, so cannot do CCF upload.
Use OEM DoIP VCI with official account or other 3rd party tools (JLR Pluto etc).
How to switch VXDIAG VCX SE BMW ISTA-D diagnostic software to Rolls Royce diagnostic software?
Follow the steps below:
Hit Tools icon on the top.
The default setting is for BMW/Mini
diagnostics.
Choose Rolls-Royce and save.
Restart ISTA. Click on Yes.
Run
ISTA-D software on the desktop again.
Now
you can see Rolls-Royce diagnostic software.
After diagnose Rolls Royce models, change the setting to default (BMW/Mini), save and exit.
The VXDIAG VCX SE is a powerful and versatile diagnostic tool that offers both local diagnostic and DoNET remote diagnostic capabilities, making it an indispensable solution for automotive professionals, fleet operators, and technicians.
Local Diagnostics:
The local diagnostic function of the
VXDIAG VCX SE is designed for hands-on troubleshooting directly at the vehicle
or system. By connecting the device locally to the vehicle’s onboard diagnostics
(OBD) port, technicians can easily read fault codes, check system parameters,
run component tests, and perform calibration or programming tasks. Local
diagnostics are ideal for on-site inspections and immediate fixes, offering
quick access to essential information and allowing technicians to make
adjustments directly at the vehicle.
DoNET Remote Diagnostics:
The super remote diagnostic
capability takes the diagnostic process to the next level, allowing technicians
to remotely access and control the system from any location. With this feature,
the VXDIAG VCX SE enables full remote diagnostics, including advanced system
analysis, error code interpretation, and detailed performance testing. Remote
access minimizes the need for physical presence, reducing downtime and
increasing efficiency by allowing technicians to diagnose and troubleshoot
issues without being on-site. This mode is particularly useful for fleet
management, remote diagnostics in the field, and off-site technical support.
VCX SE can be used as the C side or B side of remote diagnostics.
Users are allowed to set up Allscanner’s DoNET remote diagnostics for the VCX SE.
It can also be used with other remote diagnostic equipment. For example, works with Launch Smartlink B VCI for diagnostic and programming through the Launch’s super remote diagnostics system.
You can use VXDIAG with JLR, Toyota, Honda, Volvo, Porsche, Peugeot, Citroen, BMW, Benz, Nissan, Subaru etc software (need to have license activated).
Problem:
VXDIAG VCX SE BMW scanner asks to update license. Tried to update license but failed. VX Manager is offline and download license failed. Change network and WiFi hotspot, still the same. Any solution?
Follow the solution here to change DNS IP to 8.8.8.8 and save setting. It should be fine.
VXDIAG VX Manager Offline Cannot Renew License Solution (Change IP)User feedback:
IP changed. It works now.