How to Solve VXDIAG Benz Driver "File Check Failed" Error?

Question: When attempting to install the VXDIAG VCX SE BENZ C6 driver, the installation failed with the error message “The file check failed.” What is the solution?

Solution:

This error often occurs due to missing driver.

Our engineers determined through remote assistance that the antivirus program had deleted the driver by mistake.

Go to Antivirus and threat protection settings and disable anti-virus program.

Disable the antivirus program and reinstall the driver.

Now it works fine and communicates with the vehicle without problem.

How to Avoid Mistakes When Updating VXDIAG Benz Driver?

Updating the drivers for VXDIAG VCX SE Benz diagnostic tool is essential to ensure compatibility with newer programs and maintain smooth functionality. In this guide, we’ll walk you through the correct process for updating the Benz C6 drivers, highlight the most common mistake to avoid, and provide step-by-step instructions to ensure a seamless update.

Common problems like:

• The system failing to recognize older software versions.

• Connection errors with the diagnostic dashboard.

• Software freezes ("hanging") and unresponsive behavior.

This guide provides a walkthrough to avoid common mistakes and ensure a smooth driver update.

Step-by-Step Update Process

1. Download the Latest VX Manager (skip this step if you already did)

• The current VX Manager version 1.8.9 must be installed (replacing older versions like 1.86/1.84).

• Visit the VXDIAG.net website and download the vx manager 1.8.9

• Download the update file (~70 MB).

Important:

• Do not delete the old vx manager before installing the new one.

• Ensure no diagnostic sessions are running during the update.

2. Install the VX Manager

• Run the downloaded installer.

• Wait for the files to unpack and install.

Why This Matters:

• Skipping this step may cause the system to fail detecting the VCX SE device or freeze during connection.

3. Update the VCX SE Drivers

• After installing the new vx manager, check the driver version in the software.

• Once the new VX Manager is installed, check the dashboard to confirm that the driver version has updated (e.g., from 1.84 to 1.86 or 1.8.9, depending on the release).
• If the dashboard shows an exclamation point or the device fails to connect, this indicates an issue with the update. In such cases:
  • Uninstall the driver completely.
  • Reinstall the new driver from the VX Manager.
• Ensure that the driver supports the specific Xentry version you’re using. For example:
  • For older versions like 2020/12, select the corresponding tab in the VX Manager to ensure compatibility.
  • For newer versions like 2021/12, the driver should automatically connect and configure itself.

Critical Note:

• If errors occur, first uninstall the old driver before reinstalling the new one.

• Do not interrupt the update—wait until the process completes (may take a few minutes).

4. Verify the Update

• Once updated, the system should:

  • Show no exclamation marks (indicating successful driver installation).

  • Support newer vehicle modules (including some 2003+ Mercedes models like the W220).

  • Read all control units without freezing.

5. Update Your Firmware

• Update your VCX firmware first.

6. Update Your License

• Update your license to ensure full functionality.

• Check the license status in the software settings.

Key Tips to Avoid Common Mistakes

• Follow the Update Sequence: Always close the old VX Manager before installing the new version, and update the license after installing the new driver.
• Be Patient: Allow the device to complete the update process without interruption. Prematurely disconnecting or closing the program can cause errors.
• Check Compatibility: Ensure that the driver version supports the Xentry versions installed on your computer (e.g., 2020/12 or 2021/12).
• Uninstall and Reinstall if Necessary: If you encounter glitches or connectivity issues, uninstall the driver and reinstall it from the VX Manager.
• Regularly Update the License: An outdated license can prevent the device from functioning correctly, so always verify that it’s up to date.

Troubleshooting Common Issues

If you encounter problems during or after the update, try the following:

• Device Not Connecting: Verify that the driver, firmware and license are updated. If the issue persists, uninstall and reinstall the driver.
• Exclamation Point on Dashboard: This indicates a driver mismatch. Reinstall the correct. 

System: latest driver and check the license again.

• Dashboard Freezing or Hanging: Ensure the VX Manager is closed before installing the new version, and do not interrupt the update process.
• Older Versions Not Recognized: Select the appropriate Xentry version in the VX Manager tab to ensure compatibility.

VXDIAG Benz 2025.03 Failed to Start EPC from VMWare Solution

Problem:

Got the VXDIAG VCX SE Benz and 2025.03 xentry software. Failed to start EPC software from VMware Player.  Already followed this guide to enable virtualization in BIOS settings. Still no luck.

Tried to repair VMware 12 player, but the system says it doesn’t have sufficient privileges to install system services.

Solution:

Delete VMware Player and install it again.

Then start EPC from VMware.

VXDIAG VIDA Volvo XC70 Oil Service Reset Review

Now that we’ve changed the engine oil on a Volvo XC70 D40, let’s find out how to reset the service interval using VIDA software (i.e VXDIAG VCX SE and VIDA 2014D)!

Volvo can do a service reset with VIDA. 

VIDA (Vehicle Information & Diagnostics for aftersales)

To reset the service, go to the menu below.

Select DIM module->Select Advanced tab->Reset Service Check Indicator (SRI)->Press Start and reset is complete!

VXDIAG VCX FD vs Eucleia T6 Pro Which is Better

What is the differences between VXDIAG VCX FD and Eucleia T6 pro j2534 diagnostic tool? Check the comparison below:

Overview of the Devices:

Eucleia TabScan T6 Pro

The Eucleia tabscan T6 Pro is a professional-grade diagnostic tool developed by Eucleia Technology Co., Ltd., a Chinese company specializing in automotive diagnostics and maintenance equipment. The T6 Pro is designed to support the J2534 standard, CAN FD, PDU, and DoIP (Diagnostic over Internet Protocol) technologies, making it a versatile choice for modern vehicle diagnostics. It is marketed as a reliable, fast, and flexible device with robust support for multiple vehicle brands and advanced diagnostic functions.

VXDIAG VCX FD

The VXDIAG VCX FD, developed by VXDIAG, is part of the VCX series of diagnostic tools and is specifically engineered to support the CAN FD protocol alongside DoIP and traditional diagnostic protocols. It is designed for high-end diagnostics, particularly for GM and Ford/Mazda vehicles, with support for OE-level diagnostics, ECU programming, and key programming. 

Summary Table

Feature	Eucleia Tabscan T6 Pro	VXDIAG VCX FD
Protocol Support	J2534, CAN FD, PDU, DoIP, K-line	J2534, CAN FD, DoIP, CAN, K-Line, GM LAN
Vehicle Compatibility	GM, VAG, Ford, Mazda, Chrysler, Jeep, PSA, JLR	GM, Ford/Mazda (Renault, PSA licenses forthcoming)
Software/Driver	Eucleia platform, supports Xentry, ODIS, GDS2	VX Manager, supports GDS2, IDS
Connectivity	USB, Bluetooth, RJ45, WiFi	USB Type-C, WiFi, WLAN, DoNet
Diagnostics/Programming	Full-system diagnostics, ECU coding, key programming	OE-level diagnostics, ECU/module coding, key programming
License Expandability	Limited (no Subaru, Nissan, Renault)	Expandable (additional brand licenses available)
Price	Mid-range, good for multi-brand support	Mid-range, better for GM/Ford with license flexibility
User Experience	Fast WiFi, ergonomic, simpler driver setup	Responsive, excellent support, complex initial setup

1. Protocol Support:

Both devices offer robust protocol support, including CAN FD and DoIP, making them suitable for modern vehicles. However, the Eucleia T6 Pro’s additional support for PDU and LIN protocols gives it a slight edge for specialized automotive electronic testing, while the VXDIAG VCX FD’s multi-channel CAN FD support enhances its performance for specific brands like GM and Ford.

2. Vehicle Compatibility

The Eucleia T6 Pro has broader vehicle coverage, supporting a wider range of brands, including Chrysler, Dodge, Jeep, and PSA vehicles. The VXDIAG VCX FD, while highly capable for GM and Ford/Mazda, is more limited in its current brand support but excels in deep diagnostics for these specific manufacturers.

3. Software and Driver Support

The VXDIAG VCX FD offers a more flexible software ecosystem, with the ability to add licenses for additional brands and comprehensive support for GM and Ford diagnostics. The Eucleia T6 Pro’s software is reliable but less extensible due to its lack of support for certain brand licenses.

4. Connectivity Options

Both devices offer robust connectivity options, including USB and WiFi. The VXDIAG VCX FD’s addition of DoNet and Type-C connectivity gives it a slight advantage for remote diagnostics and faster data transfer, while the T6 Pro’s Bluetooth and RJ45 options cater to users who prefer alternative connection methods.

5. Price and Value

The VXDIAG VCX FD offers better long-term value due to its expandable license options and lifetime updates, while the Eucleia T6 Pro is a strong choice for users needing immediate multi-brand support without additional licensing costs.

6. User Experience

The VXDIAG VCX FD has a slight edge in user experience due to its comprehensive customer support and detailed documentation, but the Eucleia T6 Pro’s faster WiFi performance and simpler driver installation make it a strong contender for ease of use.

Which Tool Should You Choose?
Choose the Eucleia T6 Pro if
you operate a multi-brand repair shop or need a versatile tool with immediate support for a wide range of vehicles, including GM, VAG, Ford, Mazda, Chrysler, Jeep, and PSA. Its support for PDU and LIN protocols makes it ideal for specialized diagnostics, and its fast WiFi performance is a bonus for speed-sensitive tasks.
Choose the VXDIAG VCX FD if
your primary focus is on GM and Ford/Mazda vehicles, or if you value the ability to add licenses for other brands in the future. Its multi-channel CAN FD support, lifetime updates, and robust customer support make it a cost-effective choice for long-term use, especially for GM-specific diagnostics and programming.

Conclusion
Both the Eucleia T6 Pro and the VXDIAG VCX FD are powerful J2534 pass-through diagnostic tools with advanced features tailored to modern automotive diagnostics. The T6 Pro excels in broad vehicle coverage and multi-protocol support, making it ideal for diverse repair environments. The VXDIAG VCX FD, on the other hand, is a specialized powerhouse for GM and Ford/Mazda diagnostics, with the flexibility to expand to other brands. Your choice will depend on your specific diagnostic needs, budget, and preference for software flexibility. By understanding the strengths and limitations of each tool, you can select the one that best aligns with your automotive repair goals.