Problem:
One of our customers had a problem running vxdiag
vcx nano gm 2023.10 gds2 from patch. Error
"The item GDS2.exe that this
shortcut refers to has been changed or moved. Do you want to delete the
shortcut?"
Solution:
GDS2.exe was killed by the anti-virus program.
Disable anti-virus program, download GDS2 and install again.
Especially on Windows 10 system, need to disable Real-time protection.
Select Start and type "Windows Security" to search for that app. Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings. Switch Real-time protection to Off. Note that scheduled scans will continue to run.
Problem:
VXDIAG VCX SE BMW scanner and ISTA 4.39 software have no communication, it is in Firmware status. Tried updating the firmware, still the same. Any clue?
Solution:
Reinstall BMW ICOM driver in vx manager. Problem will be solved.
Check instruction here: How to Reinstall VXDIAG BMW ICOM Driver?
Some users had problems installing ODIS-S V23 software for vxdiag vcx se 6154. They delete software and install it again, still had the same error,
"An error with one of the software components was detected. The current installation will be removed. "
Here comes the solution from vxdiagshop.com engineer.
1. Install ODIS-S V23 or ODIS-E V17 on a clean system. That will avoid many installation troubles.
2. Completely remove old software. Download and install software again.
If you have deleted software and install it again, but will have the same error, the software is not removed completely.
How to Uninstall ODIS software Completely from Windows PC?
Go to Apps & features
Uninstall the following files (images attached).
NOTE:
If you have other software installed, contact us for technical support via Teamviewer. Otherwise, deleting files accidentally will also cause software failure.
For technical support and aftersale service, purchase exclusively from WWW.VXDIAGSHOP.COM ONLY.
https://www.vxdiagshop.com/service/vxdiag-vw-software-error-software-components-detected.html
How to Set Up and Use new VXDIAG VCX FD series diagnostic scanners?
Let's start the software installation on WINDOWS system:
1. First download and install software (download software on our "Download" area)
2. Install the latest VX MANAGER version via www.vxdiag.net
4. Start the VX Manager. Make sure your computer network is good. Connect VCX FD device by USB cable/WiFi to computer and OBD2 Socket to your ECU Bench connector or Your car's OBD2 Port.
5. Install Passthru and software driver. Check your device license.
6.Update firmware and license
7. Turn on the car ignition. You can start to diagnose the car.
Installation Tips: Please turn off anti-virus software before installing.
Q: How to solve "License Expired" issue?
A: Download VX Manager
1.Please download latest vx
manager .
2.After download, please install the new vx manager.
Update the Firmware
1.Then connect device to laptop,
laptop connecting network.
2.Open new vx manager, click "Firmware" to
update.
Update the License
1.Click "Update license" to renew on
the vx manager.
Some vxdiag vcx se or nano 6154 users reported that they failed to activate ODIS-S V23 after getting the activation license key.
"Error handling the license. The license is invalid"
Solution:
That's because they didn't replace these two files to the correct folder.
Copy plugins and OffboardDiagLauncher files in 2.Patch & License folder
Copy two files and replace them on Win11ProW X64/Program Files/OS folder
It should be fine.
https://www.vxdiagshop.com/service/vxdiag-6154-error-handling-license-solution.html