How to Fix VXDIAG Benz WIS Error Initialization Failed?

Problem:

Got the VXDIAG VCX SE Benz and software hard drive. Try to run WIS2025 software on desktop. It reported an error initialization failed.

Solution:

The software may be corrupted if the WIS or EPC reported error initialization failed.

2 solutions:

1). Run WIS EPC via Virtual machine (click this icon on the desktop)

2. Change a new hard drive.

How to Solve VXDIAG 2024.09 Xentry Benz W213 Login Failed?

Problem:

Getting a login failed error when trying to diagnose some modules on a Mercedes E class 2020 W213 using VXDIAG VCX SE Benz and 2024.09 Xentry software. 

Solution:

With the introduction of the E-Class facelift and the new S-Class, a new security concept is being introduced, which will also have a significant impact on the use of XENTRY Diagnosis software.

As of the 06/2020 data release, a prompt to enter a personalised user name and password will appear when accessing the new E-Class and S-Class. It is not possible to diagnose these vehicles without entering this information. This means that these vehicles can no longer be repaired/diagnosed without diagnosis access authorization (Zenzefi license). Every user must go through an identification process in order to acquire the corresponding user rights for the facelift of the E-Class and subsequent models.

The license is a paid service. Contact www.vxdiagshop.com to activate the Zenzefi license to your xentry software.

VXDIAG Benz WIS EPC VMWare Error 462 Solution

Problem:

Failed to run VXDIAG VCX SE Benz EPC and WIS software on the desktop.

When attempting to run the EPC (Electronic Parts Catalog) software, an error message appears: "Error 462: EWS session token has expired." Additionally, the WIS (Workshop Information System) software fails to run on VMware.

Any solution?

Solution:

Run WIS_WEB software instead from EPC and WIS icon.

Make sure your laptop VM-support is enabled. Go to Bios and enable Secure Virtual Machine (SVM).  Then run WIS again.

It should be working fine. 

If you are able to start WIS but no show wiring diagram, new patch will fix it.

VXDIAG Benz Driver "Xentry Diagnosis Software Not Installed" Solution

Problem:

Tried using the VXDIAG VCX SE Benz with third-party Benz Xentry software. During the setup, I attempted to install the Benz C6 driver in the VX Manager, but the installation failed. The error message indicated that the Xentry diagnosis software was not installed. Any ideas on how to fix this?

Solution:
After a TeamViewer session, we discovered that the original Bosch driver was missing. Once the Bosch driver was installed, the issue was resolved, and the setup worked correctly.

Steps to Fix:

1. Ensure the original Bosch driver is installed.
2. Retry installing the Benz C6 driver in the VX Manager.
3. The setup should now work without any issues.

VXDIAG Benz License Expired but Failed to Update License?

Problem:

After using the VXDIAG VCX SE BENZ diagnostic tool approximately three times, it prompts that the VCI license has expired and 09/2024 Xentry cannot be launched. I tried using the ‘VCI Recovery’ tool on the desktop to update, but it still doesn’t work. Try to update license in vx manager, it said update license failed, error 4001.

Solution:

The VX Manager network shows “offline” which means the computer is not connected to the internet.

You must have network connection to update license.

Update license and try again.