Problem:
I got the vxdiag vcx benz and xentry hard drive. I can't close the xentry, when I want to terminate the xentry it doesn't do anything. Any solution?
Solution:
1. Press Xentry Diagnostic close icon on desktop marked red image below to close Xentry
2. You can also run close icon on task bar to close xentry.
Problem:
I recently got my vxdiag vcx se Benz xentry updated to v2023.06 (through new hard drive). After activating xentry and trying to sync VCI, i cannot see 2023 VCI versions. Tried delete and reinstall vx manager, still the same. Any solution?
Go to Diagnostic tab, Update Benz C6 driver
After update C6 driver, run Xentry recovery tool on the desktop to sync Xentry VCI.
Update firmware/VCI-> Update C6 driver-> Sync VCI.
Problem:
I got the vxdiag vcx se benz and xentry HDD. When I tried to run WIS/EPC software in VMware, it did not load.
Error while powering on: unable to open file. Any solution?
Solution:
You have to enable virtualization in BIOS in order to run VMware.
How to Enable Virtualization?
To enable Virtualization in Windows 10/11, ensure that the device supports virtualization by checking the BIOS (Basic Input Output System) or UEFI (Unified Extensible Firmware Interface) firmware settings as follows:
Through Command Prompt
1. Go to Windows Settings
2. Click on Update and Security
3. Click on Restart Now from the Recovery Tab to enter Windows Recovery Environment
4. Click Troubleshoot > Advanced > UEFI Firmware Settings.
5. To continue, click Restart
6. BIOS Settings will be displayed. Select Virtualization and enable it
VXDIAG Xentry software was released to V2023.06 version on July 3rd, 2023.
Compatible devices: vxdiag benz c6, vxdiag vcx se benz, vxdiag full/vcx se full
Software comes in 500GB HDD/SSD format (single brand for MB only) or 2TB HDD/SSD (full brands)
Software list:
XENTRY 33.6.2.1_v1, 06/2023
WIS/EPC 3.22.11.0, 06/2021
StarFinder
2016-2022
SDmedia 2014
DTS Monaco 8.13.029
Multi-language
Update Benz C6 driver to latest version
After update C6 driver, run Xentry recovery tool on the desktop to sync Xentry VCI (VCI version 202306).
Procedure to set new xentry up: Update firmware/VCI-> Update C6 driver-> Sync VCI.
Problem:
I got the Xentry W223 W206 W213 W167 Software ZenZefi License activated to my vxdiag vcx se benz 2022.12 xentry. When I tried to diagnose a W213, it said authentication has failed and gave fault number C003.
How to fix it?
Solution:
C003 error indicates there is a problem with software.
Download asam.vsm.gmf file
Copy and replace this file in C:\"Program Files (x86)"\Mercedes-Benz\Xentry\Kontexte\Allgemeine_Ablaeufe\Fahrzeug-Kommunikation folder.
Problem solved.
If still not working, contact vxdiagshop.com via teamviewer if get the license from us.