Problem:
One of our customers had a problem accessing Mercedes S class W223 using VXDIAG VCX SE Benz and 2024.03 Xentry software. VX Manager detects VCI. Zenzefi license was activated as well.
Xentry reported an error “Authentication Has Failed”
Solution:
There is a bug with the Zenzefi certificate of the 2024.03 software version.
Need to replace 2 files to the 2024.03 Xentry to use Zenzefi license.
Contact us to get these files: WHATSAPP: 86-18064450969
1st file:
Copy and paste XD_MB file to ProgramData/Mercedes-Benz/config folder
2nd file:
Copy and paste ActiveSetup folder to ProgramFiles (x86)/Mercedes-Benz folder
After replacing these files, Zenzefi license can be loaded to 2024.03 Xentry successfully.
If software stuck on this page after replacing files. Try logging in Xentry with user name: 1 and password: 1.
https://www.vxdiagshop.com/service/vxdiag-benz-2024-03-authentication-has-failed-solution.html
Problem:
ISTA 4.39.20 is not working with VXDIAG VCX SE BMW scanner. ISTA software cannot detect VCX SE VCI. Any solution?
Solution:
For those who have a similar problem, reinstall BMW ICOM driver.
Go to Diagnostic tab, Uninstall BMW ICOM driver then Install again.
It should be fine.
It is working now.
Here is vxdiagshop.com's customer working experience on setting up VXDIAG VCX SE Nissan Consult 3 Plus software on Windows 11. Hope it helps.
“It won’t recognize my VCX SE after the install. I tried everything. All the VX Manger drivers are installed, I tried it manually, etc. It is a Win11 laptop.
In Version Display in Consult 3, it says blank for VI Firmware and blank for MI Firmware.
My VCS SE is plugged in via USB and has power to it.
Updated.
I got it to work with some REGEDITS. You should probably share these for people.
J2534 PassThru for Nissan Consult III+
1. Install Niassan Consult III+.
2. Make sure the driver for your PassThru is installed.
3. Open regedit.exe
4. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > PassThruSupport.04.04
5. From there choose your device. (For example I have a Nexiq Usb-link, so I choose either ” NEXIQ Technologies – USB-Link” or “NEXIQ Technologies – USB-Link Bluetooth”. I choose to use standard USB-Link)
6. Once you’ve click on your device look in the right column for “Name”
7.Right click on “Name” and choose “Modify…”
8. A window will appear copy exactly what it say in the “Value data:” box. (For example mine is “NEXIQ USB-Link over USB”)
9. Close regedit.
10. Navigate to “C:\CONSULT-III_plus\System\Application\ApplicationData\CommonSetting”
11. Open “DiagnosticTool.ini”
12. Copy & Paste the text below under “access_mode=1” in
DiagnosticTool.ini
with the exception of putting the text you copied from
regedit in place of “!!!!YOUR_DEVICE_NAME!!!!”:
[device]
vi_device_name=!!!!YOUR_DEVICE_NAME!!!!
[mode]
debug_mode=TRUE
debug_mode_vehicle_battery=TRUE”
13. Done
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Problem:
When I tried to connect VXDIAG VCX NANO Toyota interface on two Toyota vehicles—a 2023 Toyota Tundra and a 2015 Toyota RAV4—I found that the device could not automatically identify the models. I have attached some photos of the issues below.
Solution:
This raised concerns for me, particularly regarding the compatibility of the new Tundra. To resolve the issue quickly, I contacted VXDIAG customer service. Their response was very prompt, and after a thorough inquiry, the representative suggested that I select the correct region in the software settings.
Following their advice, I accessed the settings menu and chose “North America” as the region. After saving the changes, I attempted to connect again. This time, the device successfully recognized the models and proceeded with the diagnostics. I look forward to its continued performance in the future. If necessary, I will provide updates on my experience, and I hope VXDIAG won’t let me down!