Problem:
VXDIAG VCX SE PSA Diagbox 9.85 failed to connect to a Citroen DS2. The software searches for the VCI and then it says the license is invalid. However, the PSA license was activated. Both firmware and license are up-to-date.
Vxdiagshop.com engineer did a Teamviewer check and found the solution.
Many software on his computer conflict with the diagbox software.
Since the VXDIAG PSA scanner uses a separate driver for diagbox, you should install Diagbox software on a separate laptop.
Then it should be fine.
Problem:
It is a Citroen C4 PICASSO C4 SPACETOURER, VIN: VF73ABHZTGJ675964. VXDIAG VCX SE PSA Diagbox 9.85 software detects the VIN automatically then disconnects,and cannot read modules. The program says automatic detection of the vehicle is interrupted.
Solution:
www.vxdiagshop.com engineer did a Teamviewer check and solved the problem.
Try manually selecting C4 PICASSO instead of auto selection.
Then Diagbox will read module without problem.
Problem:
Got the PSA driver installed and vx manager detected the VXDIAG VCX SE PSA VCI. Followed the instructions to install Diagbox 9.85 but the software did not see VCI. No VCI connection with software and vehicle.
Any solution?
Solution:
Vxdiagshop.com technician did a Teamviewer check and found some programs on his system are in conflict with the PSA driver.
Don’t install GM, VAG, Nissan, Ford etc software with Diagbox driver and software.
Install Diagnox 9.85 on a separate laptop or partition.
Check: How to Install and Activate VXDIAG PSA Diagbox 9.85 Software?
Problem:
Got the PSA license activated for the VXDIAG VCX SE device. After installing the PSA VCI driver, it didn’t detect the VCX SE unit. The driver reported an error “Diagbox Load SKL DLL failed”.
Any solution?
Solution:
Uninstall and reinstall the PSA VCI Driver management tool.
PSA uses a separate driver.
Run PSA VCI driver and check if device is connected.
Then run Diagbox software on desktop.
Here is the guide to install GM Opel Tech2win from PSA service box. PSA Group has added the Opel/Vauxhall Tech2win subscription as standard included in the GDS2 Subscription.