Problem:
The VXDIAG
VCX SE Benz device is connected to both the laptop and the
vehicle. The VX Manager detects the device information and voltage, but the C6
connection icon is missing.
Solution:
During remote troubleshooting, we discovered that his system has the Super MB Star M6 (the same as MB SD C4 DoIP) driver installed, causing a conflict with the VXDIAG VCI.
How to switch from M6 device to VXDIAG Benz device?
Find “M6-C6” program under SOFT folder. Disable M6 device.
You can now use the VXDIAG Benz device.
Sync Xentry VCI to the corresponding version.
VCX SE Benz and software is ready to use.